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Do I need Revenue Intelligence if I already have Power BI?

What Power BI can and cannot do for your revenue, where dashboards stop, and when Revenue Intelligence adds something your BI environment does not.

Ricardo Mastenbroek8 min read
Lees dit artikel in het Nederlands

Power BI shows what you build into it: if you have loaded your CRM and billing data and built a report that compares them, you can see discrepancies. What Power BI does not do is look for discrepancies itself, decide which ones matter, put an amount on them and hand them to someone. You need Revenue Intelligence when that searching and follow-up is not happening now, or only when someone happens to have time. If you already have a BI team doing exactly this every month, the overlap is large.

What Power BI does well

Power BI, like other BI tools such as Tableau or Looker, is a tool for bringing data from different sources together and visualising it. Set up well, it lets you:

  • Show revenue by customer, product, region or period.
  • Combine data from CRM, ERP and accounting in one report.
  • Show trends and comparisons with previous periods.
  • Refresh reports for the board and the bank automatically.

That is valuable. Many companies that use Power BI well have a better picture of their revenue than companies that work from loose exports.

Where Power BI stops

Power BI is an empty box with strong tools. What comes out depends entirely on what someone has built into it. There are four things it does not do by itself.

A dashboard shows what you asked for. If you have a report of revenue by month, you see revenue by month. You do not see that there are twelve won deals without an invoice, unless you built a report that asks exactly that question. And you only build reports for questions you already know you need to ask.

Most revenue leakage sits in questions nobody asked: an indexation clause that was not applied, a discount that runs longer than agreed, a customer who uses more than they pay for. A system that actively looks for discrepancies, using techniques such as anomaly detection, works fundamentally differently from a dashboard that answers your question.

It does not price

A dashboard can show that a customer pays less than list price. It does not tell you whether that is an agreement or a mistake, and it does not calculate what it costs you per year if it is a mistake. Without an amount, you do not know which of fifty discrepancies to tackle first.

It does not follow up

A dashboard waits for someone to look. When the person who reviewed the report every month moves to another role, nobody looks at it any more. Nobody notices, because the dashboard keeps refreshing.

It does not know the logic of your contracts

To see whether a contract has been invoiced correctly, you need to know what the contract says: price, term, indexation, volume tiers, discounts with an end date. That information is usually not in your data model. Getting it into Power BI means someone has to extract it from contracts, structure it and maintain it. That is a project in its own right.

A fuller comparison of the two categories is in Revenue Intelligence vs Business Intelligence.

"Can't we just build it in Power BI?"

Yes, up to a point. A strong BI team can build much of what Revenue Intelligence does. The question is whether that is the best use of their time, and whether it keeps working.

What you need to build it yourself:

  1. A data model that links CRM, billing and contracts at customer level. Including a solution for customers that appear under different names or numbers in different systems.
  2. Rules for every type of discrepancy. Deal without invoice, amount differs, indexation not applied, discount expired, usage above contract. Every rule has to be defined, tested and maintained.
  3. Thresholds. Which discrepancy is noise and which is a finding?
  4. A way to price. What is each discrepancy worth per year?
  5. A follow-up process. Who gets which discrepancy, and how do you track whether it has been resolved?
  6. Maintenance. Every new product line, every new contract type and every change to a source system requires adjustment.

Points 1 to 4 can be built in Power BI. Point 5 not well, because Power BI is not a task system. Point 6 is where it goes wrong in practice: after a year, the person who built it has left or moved on to something else, and the rules lag behind reality.

How to set up a data landscape in which this is sustainable is covered in revenue data architecture for B2B.

The difference in one table

Power BI Revenue Intelligence
What it is A tool for building reports A system focused on finding revenue discrepancies
Who decides what you see Whoever builds the report Built-in logic for revenue leakage, plus your own rules
Finding discrepancies Only if you build a report for it Continuously, across all connected systems
Amount per finding Only if you calculate it yourself A standard part of every finding
Follow-up Outside the system A task with an owner
Maintenance By your own team Largely by the vendor

The table does not say that one is better than the other. They do different things. Power BI remains useful for reporting. Revenue Intelligence adds something in searching and follow-up. Many companies use both. What dashboards in general do and do not show is covered in Revenue Intelligence vs dashboards.

How to decide what you need

Go through these questions.

  1. Do you have a Power BI report that puts CRM, billing and contract side by side per customer? If not, you are not seeing the most important discrepancies today.
  2. Is that report reviewed every month by someone who acts on the discrepancies? If not, the report exists but nothing happens with it.
  3. Are the contract terms (indexation, volume tiers, discount end dates) in your data model? If not, you cannot check whether contracts have been invoiced correctly.
  4. Does your BI team have time to build and maintain rules for new discrepancies? If not, what you build will go stale.
  5. Can you see what each discrepancy costs per year? If not, you do not know where to start.

Four or more yeses: you have effectively built a form of Revenue Intelligence already, and the only question is whether it could be done more cheaply. Two or fewer: there is a gap between what your dashboards show and what is happening to your revenue.

Worked example: what building it yourself costs

Suppose your BI analyst spends 30 percent of their time in the first year building revenue leakage checks, and 15 percent on maintenance after that. At an employment cost of EUR 80,000 a year, that is EUR 24,000 in year one and EUR 12,000 a year after that. This is an example.

On top of that comes the time finance spends following up the discrepancies, which you need in either scenario, and the risk that the analyst leaves and takes the knowledge with them. Set that against the cost of software that does the same. Which of the two is cheaper depends on how complex your revenue is and how much your analyst already knows. It is not a foregone conclusion. How to make that trade-off more broadly is covered in what Revenue Intelligence delivers.

What you can do this month

  1. Ask your BI team whether there is a report that shows won deals without an invoice. If not, have one built.
  2. Do the same for invoices whose amount differs from the deal.
  3. Check who looks at those reports and what happens with the outcome.
  4. After three months, count: how many discrepancies found, how many resolved, what amount?

If it works, you have set up a first control with your existing tools. If it is no longer being looked at after three months, you know where the gap is.

Frequently asked questions

Can Revenue Intelligence sit alongside Power BI?

Yes. Power BI remains your reporting environment. Revenue Intelligence looks for discrepancies and assigns them to an owner. Some companies load the findings from Revenue Intelligence back into Power BI to show them in their existing reports.

Isn't Power BI with AI features the same thing?

AI features in BI tools mainly help with building reports and answering questions in plain language. They make building faster. They do not change the fact that you have to know which question to ask, and they do not know your contracts.

What if we already have a data warehouse?

Then you have done part of the work: the data is in one place. The question is whether someone builds, maintains and follows up the checks. A warehouse is a foundation, not a control.

Should I cancel my Power BI licences?

No. They are different tools. Power BI suits reporting on everything in your business, not just revenue. Revenue Intelligence focuses specifically on finding and following up revenue discrepancies.

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